Cancellation Policy
Last updated: March 2026
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email):
Jean-Luc Gredel
JOJO Intelligent Automatics
Bingerstraße 60a, 67549 Worms, Germany
Email: jojo_ia@web.de
Phone: +49 1556 041 7456
You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Important note on digital content: In accordance with § 356 (5) BGB (German Civil Code) and Art. 16(m) of the EU Consumer Rights Directive, the right of withdrawal expires prematurely if (1) performance has begun with your express prior consent, and (2) you have acknowledged that you thereby lose your right of withdrawal. You will be asked for this consent during the checkout process.
14-Day Money-Back Guarantee
Regardless of the legal right of withdrawal: We offer a voluntary 14-day money-back guarantee. If you are not satisfied with your purchase, simply email us at jojo_ia@web.de within 14 days – no questions asked. We will refund your full purchase price.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
To: Jean-Luc Gredel, JOJO Intelligent Automatics, Bingerstraße 60a, 67549 Worms, Germany, Email: jojo_ia@web.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.